Shipping
PLEASE NOTE
If changes need to made after an order is placed, please contact us within 1 hour at smokehouse@seabear.com or 800-645-3474. No changes may be made after the 1 hour time limit.
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Ground Shipping
This icon indicates items not requiring refrigeration, which ship via ground delivery by default.
$8.99 FLAT RATE
Per delivery address in the Contiguous USA. (Flat rate of $65 for Alaska and Hawaii). Please see order shipping schedule cut-off times below.
Orders will be processed and shipped within 72 business hours.
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Ships on Ice
This icon indicates items shipped on ice. These orders are expected to arrive within 2 days from the ship date.
$19.99 FLAT RATE
Per delivery address in the Contiguous USA. (Flat rate of $65 for Alaska and Hawaii). Please see order shipping schedule cut-off times below
Orders will ship within 72 business hours of processing.
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Mixed Orders
Orders that contain both items that ship standard and on ice.
$19.99 FLAT RATE
Per delivery address in the Contiguous USA. (Flat rate of $65 for Alaska and Hawaii).
Please note: items that do not require refrigeration may ship separately from perishable items.
Shipping Schedule
All orders will be processed and shipped within 72 business hours
Order Cut-Off Time | Shipping Days | |
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Ground Shipping |
Order Cut-Off Time 5 am Pacific |
Shipping Days We ship Monday-Thursday only. |
Ships on IceMixed Orders |
Order Cut-Off Time Orders placed after 5 am Pacific Time on Wednesday will ship the following week unless upgraded to overnight shipping. |
Shipping Days Orders shipping on ice will ship Monday, Tuesday & Wednesday only, to be delivered Wednesday thru Friday. |
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Upgrade ground to 2-day Air Express
$10.99 additional upgrade fee to your flat-rate ground shipping charge.
All orders must be placed by 5am PST for upgraded same day shipments.
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Upgrade to Overnight
$29.99 additional upgrade fee to your ground, Air Express or Fresh & Wild shipping charge.
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International Shipping
For international orders, please email us or call 360.230.1082
Shipping FAQs
We primarily use UPS and the postal service. If you need specific carrier arrangements please email us at Smokehouse@seabear.com or call (800) 645-3474.
We do ship non-perishable products to limited numbers of countries. Please call our Smokehouse Store at 1-360-230-1082 and we would be happy to help you with your international shipping needs.
On occasion our carriers may deliver your order on a weekend. However, we cannot ship specially for weekend delivery.
Please contact customer service at 1-800-645-3474 or email us. We can make recommendations on how to get that item delivered on or near that date.
Always handle dry ice with care and wear protective cloth or leather gloves whenever touching it. An oven mitt or towel will also work. If touched briefly it is harmless, but prolonged contact with the skin will freeze cells and cause injury similar to a burn. Unwrap and leave it at room temperature in a well-ventilated area. It will sublimate from a solid to a gas.
Please contact us within 1 hour at smokehouse@seabear.com or 800-645-3474. No changes can be made after the 1 hour limit.
We have multiple distribution centers for our all-perishable orders. Depending on which location your package will be shipping from, the package materials may be different. Perishable orders may arrive in a cardboard box with insulated siding or in a cardboard box with an insulated silver bag that will contain the perishable items.